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Never miss a potential customer.

Tavell identifies important enquiries, organizes sales opportunities, and alerts you when customers need attention.

Get early accessSee how it works
  • Works with Gmail
  • Read-only access
  • You approve every reply

1. Email arrives

The problem

Good opportunities shouldn't disappear into a crowded inbox.

  • Buried

    Genuine enquiries sit between newsletters, invoices and notifications.

  • Incomplete

    Quotation requests arrive without the sizes, finishes or deadlines you need to price them.

  • Slow

    Reading, sorting and replying to every email by hand takes hours you could spend on the work.

  • Forgotten

    Potential customers drift away when nobody notices they're still waiting for a reply.

How it works

From inbox to reply, without losing anyone on the way.

Tavell reads every incoming email so the ones that could become work are never lost, tells you when one needs you, and leaves the decisions to you.

  1. 1

    Connect your inbox

    Connect Gmail securely using read-only access.

    Gmail access

    Read-only
    • Read messages to find enquiries(allowed)
    • Send email on your behalf(not allowed)
    • Delete, archive or label email(not allowed)

    workshop@example.com connected

  2. 2

    Tavell finds opportunities

    Each new message is checked. Genuine enquiries are identified and their customer and project details pulled out.

    • Sarah Mitchell

      Quote for a custom oak dining table

      New enquiry

    • Timberline Supplies

      Invoice 4471 for October delivery

      Supplier

    • Daniel Reyes

      Price for 12 sash windows?

      New enquiry

    • Workshop Weekly

      Five ways to price custom work

      Newsletter
    4 new emails checked2 enquiries found
  3. 3

    You're alerted

    A new enquiry, or one still waiting, raises an alert in the app, and on your phone or by email if you choose.

    Tavellnow

    New customer enquiry

    A potential customer has sent an enquiry. Open Tavell to review it.

    • NowAlert in Tavell and on your devices
    • After 30 minReminder, if nobody has acknowledged it
    • After 2 hoursOptional reminder, if it's still open
  4. 4

    Review and respond

    Read the quotation brief, edit the prepared reply and send it yourself. Tavell stops reminding you once it's handled.

    Quotation brief

    12 sash windows

    Customer
    Daniel Reyes
    Material
    Timber, painted
    Location
    Bristol

    Missing: sizes, glazing type

    Suggested reply

    Hi Daniel, thanks for your enquiry. Could you share the approximate size of each window and whether you'd like double or triple glazing?

    Copy Mark as sent

Features

Built around the way quotation work actually arrives.

Not another email client. Tavell works alongside Gmail and focuses on one job: making sure every potential customer gets a proper answer.

Classification

An inbox that understands your business

Every incoming email is sorted into categories that matter to a business that quotes, so real enquiries rise to the top and everything else steps aside.

  • New enquiries, customers, suppliers and marketing, told apart
  • Unclear or risky messages set aside for your review
  • Change any category yourself in one click

Extraction

From email to quotation brief

Long, conversational emails become a structured brief: who is asking, what they want, the specifics, and what you still need to know before you can price the job.

  • Customer, project, quantity, dimensions and materials
  • Missing details listed, never assumed
  • A lead created automatically

Drafting

Professional replies, prepared for you

Tavell drafts a first reply in your company's tone that thanks the customer and asks for exactly what's missing. It never invents prices, specifications or delivery commitments, and nothing is sent until you send it.

  • No price quoted. Pricing stays with you.
  • No delivery date promised.
  • Asks for the three missing details.

Leads and follow-ups

Every opportunity, organized and followed up

Each enquiry becomes a lead that moves from first email to won. Follow-ups surface the customers who are waiting on you, and the quotes that are waiting on them.

  • Move leads between stages as work progresses
  • Follow-ups on thresholds you set
  • A clear view of open enquiries and quotes

Smart Alerts

The right enquiry. At the right time.

Tavell tells you when a potential customer is waiting, and keeps quiet about everything else.

  • Only what matters

    New enquiries, quotation requests and important customer messages alert you. Newsletters, marketing and obvious spam don't.

  • Straight to the enquiry

    Each alert opens the enquiry itself, with the brief and the prepared reply beside it.

  • A reminder if it waits

    If nobody has looked after 30 minutes, Tavell reminds you. A second reminder after two hours is optional.

  • Quiet once it's handled

    Reminders stop when you confirm the reply was sent. Quiet hours and business hours are respected.

Alerts appear in Tavell, as browser notifications (including on iPhone when Tavell is added to the Home Screen), or by email. Text messages are planned. Delivery depends on your device and connection, and AI classification can be wrong, so anything uncertain is flagged for review rather than ignored.

Tavellnow

New customer enquiry

A potential customer has requested a quotation for custom furniture.

Action: Review enquiry
What happens after the alert
  1. 09:41

    Enquiry detected

    A quotation request is identified in Gmail.

  2. 09:41

    Alert opens the enquiry

    One tap goes straight to the brief and the prepared reply.

  3. 10:11

    Reminder, if nobody has looked

    Skipped when someone has acknowledged the alert.

  4. 10:24

    Resolved

    You confirm the reply was sent. Reminders stop.

Who it's for

Built for businesses that quote.

Enquiries for made-to-order work come with dimensions, materials, quantities and deadlines. Tavell is designed to read them that way, not as ordinary email.

  • Furniture manufacturers

    “Could you make a walnut sideboard, 180 cm wide, with two drawers?”

    • Dimensions
    • Material
    • Quantity

  • Construction contractors

    “We need a price to extend the kitchen by four metres, starting in spring.”

    • Scope
    • Location
    • Timeline

  • Window and door suppliers

    “Price for 12 timber sash windows, painted white, for a terrace in Bristol?”

    • Quantity
    • Specification
    • Site

  • Custom product manufacturers

    “Can you produce 500 engraved brass plaques with our logo by June?”

    • Volume
    • Finish
    • Deadline

  • Other quotation-driven businesses

    If your customers describe what they need and you reply with a price, Tavell is built for you.

Security and control

Your inbox. Your decisions.

Connecting a business inbox is a serious decision. Tavell asks for the least access it needs and leaves every action to you.

  • Read-only Gmail access

    Tavell asks Google for read-only permission. It can read messages to find enquiries, nothing more.

  • Can't send or delete

    Tavell cannot send, delete, archive or label anything in Gmail. Your mailbox stays exactly as it is.

  • Drafts wait for you

    Reply drafts stay in Tavell until you review them, copy them into your email and send them yourself.

  • Uncertain mail is flagged

    When Tavell isn't confident, or a message shows signs of phishing, it is set aside for you to review.

  • Credentials stored securely

    Gmail access tokens are encrypted at rest (AES-256-GCM). Tavell never asks for your Google password.

  • Email is data, not instructions

    Tavell is designed to treat email content as information to analyse, never as commands to follow.

How AI is used. To classify messages and prepare briefs and drafts, email content is processed by Anthropic's Claude models.

Not a security filter. Suspicious-message flags are an extra check, not a replacement for your email provider's spam and phishing protection.

Pricing

One plan. Everything included.

No tiers to compare and no features held back. Tavell isn't on sale yet; this is the price we plan to launch at.

Tavell

Planned pricing

€49per month

Provisional, and may change before launch.

  • Gmail integration with read-only access
  • AI email classification
  • Quotation extraction and missing-detail checks
  • AI-prepared reply drafts for your review
  • Leads and follow-ups
  • Smart Alerts in the app, in your browser and by email
  • Text-message alertsPlanned

Fair use applies. AI processing costs vary with email volume, so the plan will include a fair-use allowance. We'll publish the details before launch.

Get early access

No payment is taken during early access.

FAQ

Questions, answered.

Something else on your mind? Join early access and ask us directly.

  • Tavell helps businesses that quote for their work make sure no potential customer is missed. It reads incoming Gmail messages, picks out genuine sales enquiries, turns them into quotation briefs and reply drafts, alerts you when one needs attention, and tracks each potential customer until it's handled.

  • You connect Gmail with read-only access. New messages are checked every couple of minutes and each one is classified, for example as a new enquiry, an existing customer, a supplier or marketing.

    For enquiries, Tavell extracts the customer and project details, lists anything that's missing, creates a lead, prepares a reply draft for you to review and, if you've turned alerts on, lets you know.

  • When a new enquiry, quotation request or important customer message arrives, Tavell raises an alert in the app. You can also receive it as a browser notification on your computer or phone, or by email to an address you verify. If the enquiry isn't acknowledged within 30 minutes, you get a reminder; a second one after two hours is optional.

    Reminders stop once you confirm the reply was sent. Quiet hours hold alerts overnight, and lock-screen notifications don't show customer details unless you choose to. Text-message alerts are planned but not available yet.

  • No. Tavell has read-only access to Gmail, so it can't send, delete or archive anything. Drafts stay in Tavell until you copy one into your email, edit it if you like, and send it yourself. Alert emails, if you turn them on, come from Tavell's own sending service and go only to you.

  • Yes. Gmail is the first supported inbox, connected through Google's standard sign-in with read-only permission. Other email providers aren't supported yet, though you can paste any email into Tavell by hand.

  • Yes, it can. AI classification isn't perfect. When Tavell isn't confident about a message, it marks it for review and alerts you to check it, rather than ignoring it, and you can change any category yourself.

    Because access is read-only, every email stays in Gmail exactly as it arrived, so a misread message is never lost.

  • Tavell asks for as little access as possible: read-only Gmail permission, access tokens encrypted at rest, and no automatic actions on your mailbox. To classify messages and prepare drafts, email content is processed by Anthropic's Claude models.

    Suspicious-message flags are an extra check, not a replacement for your email provider's spam and phishing protection. Tavell is in early access and doesn't yet hold independent security certifications.

  • Small and medium-sized businesses that receive detailed quotation requests by email: furniture makers, construction contractors, window and door suppliers, custom manufacturers and other made-to-order trades.

  • The planned price is €49 per month for a single plan with every available feature. A fair-use allowance for AI analysis will apply, and pricing may change before launch. No payment is taken during early access.

Early access

Your next customer could already be in your inbox.

Find the opportunities that matter, hear about them while they're fresh, and spend less time sorting email.

  • Accounts aren't open yet.
  • Read-only Gmail access. Nothing is ever sent for you.

Early-access sign-ups open soon.

Tavell is in private testing. The sign-up form will appear here when places open. Nothing is collected on this page in the meantime.